Privacy Policy

1. Information We Collect

• Identity, contact, account, membership, verification, referral, and realtor onboarding information.
• Cooperative membership, voting eligibility, voting participation, vote records, proposal and approval records.
• Investment records, project units, ownership percentages, authorised cooperative shares, project payments, documents, and risk acknowledgements.
• Milestones, project updates, financial reports, returns, distributions, refunds, reversals, statements, approval records, and audit logs.
• Wallet, commission, withdrawal, property-interest, support, device, browser, IP address, cookie, and usage information.

2. How We Use Information

• To register and verify members, administer projects, determine eligibility, record votes, and issue the appropriate investment or share records.
• To confirm payments, track project activity, produce statements and reports, process approved distributions or refunds, and preserve transaction history.
• To operate referrals, realtor tools, wallets, approvals, maker-checker controls, audit logs, security, support, and legal compliance.

3. Sharing and Service Providers

We do not sell personal information. We may share relevant information with payment and identity-verification providers, project service providers, professional advisers, auditors, regulators, or other parties where needed to operate the platform, complete an authorised request, protect users, or comply with law.

4. Payments, Voting, and Record Integrity

Chaste may retain payment references, confirmations, voting records, project versions, allocation records, approvals, reversals, and audit trails. Records may be corrected through traceable adjustments rather than deletion where financial, cooperative, or legal accountability requires it.

5. Retention and Your Choices

• Records are retained as needed to provide services, support audits, resolve disputes, and meet lawful financial and cooperative recordkeeping obligations.
• You may request access to or correction of personal information, subject to verification and lawful retention requirements.
• You may manage non-essential cookies and marketing preferences, although essential platform features may depend on some technologies.